When you call, you will be guided through a menu to select the correct option for your specific needs, such as reporting a myID breach or completing a proof of identity check for business linking.
Details about the number’s use:
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For myGovID support, select option 2.
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For myID enquiries, select option 2, then option 1.
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For compromised myID enquiries, select option 2, then option 2.
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For RAM enquiries, select option 3, then option 1.
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Operating hours are Monday to Friday, 8:00 am to 6:00 pm Australian local time.
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If overseas, the equivalent contact is +61 2 6216 1111 to be transferred accordingly.
This phone number is linked with Australian Government digital identity services and tax office services related to identities and authorisation management.
Also Read : 833 793 2634 | Is it a Scam or Legitimate
To reach the myID support line by phone, follow these step-by-step menu navigation instructions when calling the number 1300 287 539:
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Dial 1300 287 539.
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At the first menu prompt, select option 2 (for myGovID/myID enquiries).
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At the next menu prompt, select option 1 to connect to myID enquiries support.
If you are calling about a compromised myID, after selecting option 2 at the first menu, select option 2 at the second menu instead.
The support line is available Monday to Friday, 8:00 am to 6:00 pm Australian local time. For callers with speech or hearing difficulties, alternative contact methods are available.
